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IRCTC Description

IRCTC (Indian Railway Catering and Tourism Corporation) is a subsidiary of the Indian Railways for handling catering, tourism and online ticketing operations of the Indian railways.


  • Catering: According to Catering Policy 2010, catering services by IRCTC were handed over to Indian Railways
  • Online ticketing: Book railway ticket through IRCTC website and mobile phones via GPRS or SMS. Ticket cancellations or modifications can also be done.
  • Tourism: They organize package tours for domestic and foreign tourists
  • Tatkal Booking: Tatkal booking opens at 10 AM on one day in advance to the actual date of journey, excluding date of journey.


  • Ministry of Tourism, Govt. of India: Awarded the National Tourism Award of Excellence
  • 2007-08 by Department of IT, Govt. of India and Govt. of Haryana: Awarded the National Award for E-Governance
  • Genius of the Web Award 2007 by CNBC: Best E-Governance PSU Site
  • IRCTC Tourism Unit of West Zone, 2008: category Best Value Leisure Product in Travel and Tourism Fair of India (TTF & OTM 2008) held in Mumbai
  • National award for E-Governance for the year 2007-08: Best Citizen Centric Application
  • CSI-Nihilent E-Governance award in 2007: Best E-Governance Project
  • ICICI Bank, 2005: Retail Excellence Award
  • Dataquest (2003-04): Path Breaker Award
  • Ministry of Railways, Govt. of India: Mini Ratna Category-1

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